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Parents caring for chronically ill or disabled children have a unique parenthood experience. Our society has ignored the caregiving experience and mental health needs of parents who are caregiving for their disabled children.

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Crystal is featured as the mental health advocate in the film UNSEEN. 

Watch - Caregiver Documentary

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Parent Caregivers:

Maybe you are here because you are looking for a safe place to process feelings, gain insight, and unpack how this beautiful yet confusing road is changing your and maybe your families' lives. I am here to validate your experience! 

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Siblings:

The siblings of a child with medical needs or disabilities that require more support from others can often experience many difficult feelings due to the circumstances within the family. 

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Insurance:

Always contact your insurance company for a full understanding of your benefits. You may have to satisfy a deductible before insurance will pay, so you will need to pay out of pocket until the deductible is satisfied. Depending on your policy, you may be restricted in the number of therapy sessions you can have in a calendar year. 

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  • In Network with BCBS (since May 2022)

  • Non-Network Certified Provider TRICARE (Tricare Select)        

 

Out-Of-Network Insurance:

If you have out-of-network (OON) benefits, it is possible that you will receive partial reimbursement for your therapy sessions, usually at a slightly lower percentage than what you would receive in-network. We advise that you check with your insurance company ahead of time to inquire about your eligibility for OON benefits and to make sure you understand your responsibility to first meet a deductible. Upon request, we will provide a monthly receipt, called a superbill, for you to submit to your insurance company.

 

FSA/HSA Accounts:

If you have a flexible spending account (FSA) or health savings account (HSA), you can use these pre-tax dollars to pay for therapy.  In the event that your FSA/HSA administrator requires an itemized receipt, we will provide this for you upon request. 

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Self-pay: 

If you plan to pay for services without insurance, please email me regarding self-pay information. You may be eligible for a convenience discount for services on the basis that no insurance or personal billing will be done.

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Good Faith Estimate Statement:

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, healthcare providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees. Make sure your healthcare provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 800-985-3059.

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Cancellation Policy:

If you are unable to attend a session, please make sure you cancel at least 24 hours beforehand. Otherwise, you will be charged in full for the session time.

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Schedule:

Please email crystal@bettertomorrowtherapy with your full name and phone number. I look forward to working with you in a safe and non-judgmental space.

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